Automation’s Critical Role in Driving Efficiency

Last year in this space, we predicted that “the humanity of the enterprise will be at center stage.” The pandemic certainly brought people front and center in ways nobody could have foreseen. COVID-19 also accelerated digital transformation, and that will have implications for core enterprise systems in 2021. 

Both IDC and Gartner say that enterprise resource planning (ERP) is going to change dramatically in the coming years. IDC suggests that modular, intelligent task apps will be integral to how applications are delivered. They will be loosely coupled, opening up a whole new range of opportunities to use robotic process automation (RPA), artificial intelligence (AI) or automation.

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Author: cvjepsen

Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the Deputy CTO/Chief Architect leading the ERP vendor’s focus on enabling the post-modern enterprise. At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.

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