Author: cvjepsen

Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the CTO leading the ERP vendor’s focus on enabling the post-modern enterprise. At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.

More than a feeling: why sentiment’s the missing link in professional services success

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Accountability is critical in business. Professional services companies are held to high standards, and client expectations need to be met. But are the goals being measured for each project telling the true tale of success?

Companies are well-accustomed to setting statistical KPIs on which to judge project delivery. From budget to actual cost, earned value to ROI, they each provide a clear benchmark. However, projects are powered by people – and the impact of team chemistry on project performance is rarely measured.

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The Melding of Minds: How AI and Humans are Changing the Workforce

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The ongoing conversation that artificial intelligence (AI) will replace our jobs has caused much concern and speculation. Workers are wondering which skills are replaceable, which will be automated, and what they can do to ensure their skills remain competitive. As an architect working on AI, machine learning and bot technologies, however, the way I see it is this: technology is going to replace tasks, not jobs.

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Do you have what it takes to be a successful self-disruptor?

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Entrepreneurs have disrupted nearly every industry, developing start-ups that transform the way business is done. Airbnb for example has changed the world of travel forever. Today, this company enjoys a value of more than $31 billion. Lyft comes in at a cool $7.5 billion, after turning the taxi service industry on its head. FinTech firms like Stripe have created mobile payment solutions that are used by leading financial services companies like Visa. Even specialized services such as computer security are dominated by disruptors like Synack.

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Our Expectations Of Software Have Changed — It’s Time UX Caught Up

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Last year, I argued that many enterprise software vendors are missing the point when it comes to user experience. They aim to embrace user expectations by providing a user interface that looks good on the surface without considering how people want to work with it. Here, I want to take that thinking to the next level and share an approach that challenges the predominant thinking about the way people interact with enterprise software.

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Hybrid Cloud Can Smooth the Digital Transformation Culture Shock

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Digital transformation is a given across all industries in today’s economy. If a business wants to succeed, it must focus on meeting customer demand through growing and evolving the customer experience journey. The culture shock that ensues from this transformation can be difficult for people in any organization, but businesses can take measures to smooth the process.

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Unit4 2019 Predictions: The Year Ahead for the ERP Market

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As we transition from one year to another, it is customary to look back on the past year and begin to consider what might unfold in the year ahead. We are in a period of massive technology-driven disruption in the ERP market and this past year will undoubtedly be remembered as the year of artificial intelligence and chatbots. However, when it comes to developing technologies that truly change the way organizations operate, the hype of the simplistic call-and-response chatbots we saw this year will likely be just a small blip on a much longer journey towards true AI. Here are some thoughts from Unit4 on what the ERP market can expect in 2019.

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Enabling The Enterprise Shift To Microservices

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The next time you’re about to binge a season of your favorite Netflix show, consider the complex interactions taking place behind the scenes to make this possible. From negotiating with production companies and internet providers to orchestrating network traffic and predictive analytics algorithms, what Netflix has achieved is rather astounding. In just a few seconds, your show is streaming seamlessly. And this experience isn’t unique. Every day, 100 million Netflix subscribers have the same (nearly) faultless experience as they stream an average of 140 million hours of content.

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Technology Predictions: What Will 2019 Have in Store?

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At the end of every year, I take a few minutes to think back on the most disruptive technologies of the previous year and consider what tomorrow might have in store. This past year will undoubtedly be remembered as the year of Artificial Intelligence and chatbots. However, when it comes to developing technologies that truly change the way organizations operate, the hype of the simplistic call-and-response chatbots we saw this year will likely be just a small blip on a much longer journey towards true AI. As we approach 2019, I believe that technologies that will truly impact business operations and ROI may not garner as much hype but will bring greater change. This includes trends such as digital transformation, Deep Learning, and low-code/no-applications.

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