As we transition from one year to another, it is customary to look back on the past year and begin to consider what might unfold in the year ahead. We are in a period of massive technology-driven disruption in the ERP market and this past year will undoubtedly be remembered as the year of artificial intelligence and chatbots. However, when it comes to developing technologies that truly change the way organizations operate, the hype of the simplistic call-and-response chatbots we saw this year will likely be just a small blip on a much longer journey towards true AI. Here are some thoughts from Unit4 on what the ERP market can expect in 2019.
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Author: cvjepsen
Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the CTO leading the ERP vendor’s focus on enabling the post-modern enterprise.
At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.
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Claus Jepsen 