Our Expectations Of Software Have Changed — It’s Time UX Caught Up

Last year, I argued that many enterprise software vendors are missing the point when it comes to user experience. They aim to embrace user expectations by providing a user interface that looks good on the surface without considering how people want to work with it. Here, I want to take that thinking to the next level and share an approach that challenges the predominant thinking about the way people interact with enterprise software.

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Author: cvjepsen

Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the CTO leading the ERP vendor’s focus on enabling the post-modern enterprise. At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.

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