Our Expectations Of Software Have Changed — It’s Time UX Caught Up

Last year, I argued that many enterprise software vendors are missing the point when it comes to user experience. They aim to embrace user expectations by providing a user interface that looks good on the surface without considering how people want to work with it. Here, I want to take that thinking to the next level and share an approach that challenges the predominant thinking about the way people interact with enterprise software.

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Author: cvjepsen

Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the Deputy CTO/Chief Architect leading the ERP vendor’s focus on enabling the post-modern enterprise. At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.

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