U.S. private AI investment grew to $109.1 billion in 2024 – leading to an “AI arms race” in which many businesses scrambled to be the first to announce shiny new capabilities. But did some tech vendors get so caught up in the AI FOMO (fear of missing out) that they lost sight of the user experience?
Instead of approaching agentic AI as a revolution, we should see it for what it is: an evolution. The ERP industry has been on a decades-long mission to automate processes, and agentic AI is an important part of this progression. As with any innovation, the most valuable applications often aren’t immediately apparent, but emerge over time. After all, before it was popularized as a children’s toy, the Slinky was invented as a naval instrument during World War II.
Claus Jepsen 