Enterprise Times recently received some predictions for 2025 from Claus Jepsen, Chief Product and Technology Officer, Unit4. Enterprise Times discussed some of these with him in an interview. There is a lot of hype around AI, and as 2025 unfolds, everyone is talking about Agentic AI. He noted, “There’s been a lot of hype around these agents this year, but we’re going to have to monitor how this technology comes to fruition in the next year to see if the hype matches the reality.”
Agentic AI is an evolution rather than a revolution, and is often perceived as the third wave of AI. ERP has always been about automating processes, and Agentic AI is just another tool to help increase the intrinsic automation within ERP.