For decades now, users of enterprise resource planning software have been trained to believe that all the action must take place within the core of the system. ERP is coded to be the journal of record, the beating heart of the organisation, the inner circle of work and the user’s role is to browse and input.
But I’m here to tell you this approach will soon be ancient history. Why? Because the maturing of a potpourri of technologies including cloud, microservices, smarter user experiences, AI, machine learning and open APIs mean that we’re entering a new period where users will no longer be asked to slog through roundabout processes, complex user interfaces, or logging in and out of systems, none of which work the same ways as the others.
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Author: cvjepsen
Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the CTO leading the ERP vendor’s focus on enabling the post-modern enterprise.
At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.
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Claus Jepsen 