How bots will shape the future of work in the financial industry

When the average person thinks of bots entering the workforce, scenes from X-Men: Days of Future Pastleap to mind, but actually, bots are not the future, they are already adopted and deployed among us. The reality of bots in day-to-day life is less “dominating Sentinel” and more “helpful and productive assistant.”

A bot is a piece of software that is designed and created to automate the kinds of tasks we would usually do on our own. Powered by a set of simple rules and varying degrees of artificial intelligence (AI), we can now create bots that can hold natural-sounding conversations with human beings with the aim of accomplishing tasks, such as answering questions or enabling product purchases.

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Author: cvjepsen

Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the CTO leading the ERP vendor’s focus on enabling the post-modern enterprise. At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-invasive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.

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